These days communication is more than a two-way street: it’s a multi-platform medium.
Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.
Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program.
An assessment is included with this workshop.
Learning Objectives:
Discuss the communication process and recognize barriers that get in the way
Understand and self-assess each component of the communication process including: style, non-verbal behaviors, sending a clear message and active listening
Identify and demonstrate techniques for overcoming barriers
Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way
Create an action plan to apply techniques in the workplace for communication success
Availability
This workshop can be taken as a stand-alone workshop or as part of the Foundational Manager Series.
